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IT Technician V - Desktop Support Technician III - 516707

Tuscaloosa, Alabama, United States

 

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IT Technician V - Desktop Support Technician III - 516707

  • Tuscaloosa, Alabama, United States
  • Academic Affairs
  • Information Systems/Technology Support
  • Regular Full-time (Benefits eligible)
  • Closing at: Jul 6 2022 at 22:55 CDT

Pay Grade/Pay Range:  58 Hourly (non-exempt) - Minimum - $ 19.72 Midpoint - $ 28.59


Department/Organization: 200721 - Enterprise Technology


Normal Work Schedule: Monday - Friday 8:00am - 4:45pm


Job Summary: Under general supervision, the IT Technician V performs a variety of specialized or technical IT support services following established procedures. Possesses and applies comprehensive IT knowledge to the completion of complex assignments. Some evaluation, originality or ingenuity is required. May direct the work of project teams or other lower level staff.


Additional Department Summary: This position provides advanced desktop and network software package support to a wide variety of campus departments. The position also provides in-house Apple hardware support in addition to advanced Windows and Apple software, hardware, and application support. This position is one of several positions responsible for diagnosing and repairing Apple desktops and laptops using established Apple procedures.


Required Minimum Qualifications: High school diploma, GED and six (6) years of IT experience, OR any equivalent combination of experience, training, education and/or certification from which comparable knowledge, skills and abilities have been obtained. Knowledge of basic programming, networking, or system skills. May require intermediate or advanced level training or certification.


Additional Required Department Minimum Qualifications: Must have Apple hardware/software experience and either possess Apple hardware certification or be able to obtain certification within 6 months of employment.

Must have a valid U.S. driver's license. Must be at least 19 years of age at time of hire and have an acceptable Motor Vehicle Report that is in compliance with University policies. Applicants under the age of 21 will have some driving restrictions.


Skills and Knowledge: Working knowledge of Apple and Windows operating systems as well as Apple and PC hardware.


Preferred Qualifications: Verifiable Apple hardware repair experience.


Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.


Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy, age, genetic or family medical history information, disability, protected veteran status, or any other legally protected basis, and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. Follow the link below to find out more. "EEO is the Law" Poster

Please note, all Staff Employment positions close at 10:55pm CST.

Non-Exempt positions are posted a minimum of 3 days. Exempt positions are posted a minimum of 7 days.

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Need help?

Please email the Human Resources Department at hrsvctr@ua.edu or contact us by phone at (205)-348-7732. If you anticipate needing any type of accommodation to participate in any portion of the University's employment process, including completion of the online application process, please contact our office in advance of your participation or visit. 

 

Equal Opportunity Statement

The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy, age, genetic or family medical history information, disability, protected veteran status, or any other legally protected basis, and will not be discriminated against because of their protected status. Applicants to and employees of this institution are protected under Federal law from discrimination on several bases.

 

Pay Transparency Policy Statement

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Supplemental Links

"EEO is the Law" Poster

“EEO is the Law” Poster Supplement

Family and Medical Leave Act

Employee Polygraph Protection Act

The University’s Annual Security Report contains information on campus safety statistics as well as University Safety and Security Policies. It can be viewed online or by request to UAPD at ua.police@ua.edu.